Shipping & Refunds


Shipping & Refund Policy

At The Glitter Garden, every piece is thoughtfully chosen with care and intention. We believe trust is built through transparency, so we want you to know exactly what to expect when shopping with us.

 

 

 

How Our Shop Works

Some items offered at The Glitter Garden ship directly from our trusted brand partners. This allows us to curate a wider variety of beautiful, joyful finds without overproduction or excess inventory.

 

This approach helps us stay intentional, flexible, and sustainable — while still offering items we truly love and stand behind.

 

 

 

Shipping & Processing

 

Because some items ship from our partners, processing and delivery times may vary slightly. Estimated shipping timelines are always listed on each product page so you know what to expect before placing your order.

If you ever have questions about an item or its shipping timeline, we’re always happy to help.

 

 

 

Processing Time

Orders are typically processed within 10 business days unless otherwise noted.

  • Ready-to-Ship (RTS) items ship within 5–7 business days
  • Pre-order items will have turnaround times listed separately on the product page
  • If your order includes both RTS and pre-order items, your full order will ship once the pre-order item is ready

You’ll receive a confirmation email once your order has shipped.

Shipping Methods

We currently offer:

  • Standard Shipping (5–7 business days)
  • Express Shipping (2–3 business days, when available)
  • Local Pickup (available at checkout, when applicable)

Shipping costs are calculated at checkout based on your location and selected method.

Quality & Care

We work only with brands and suppliers that meet our standards for quality and reliability. Each item is selected with care, and we stand behind what we offer.

If something arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.

To help us assist you, please include:

  • Your order number
  • Clear photos of the item and packaging

If approved, a replacement or store credit will be issued when applicable.

Refund Policy

At The Glitter Garden, all sales are final.

Due to the nature of our carefully curated and limited-quantity items, we do not offer refunds or returns. We encourage you to review product descriptions, photos, and sizing details carefully before completing your purchase.

Final Sale Items

All items sold by The Glitter Garden are considered final sale, including but not limited to:

  • Sale or discounted items
  • Limited-edition or seasonal items
  • Beauty, personal care, or hygiene products
  • Clothing
  • Gifts, fillers, and accessories

Shipping Responsibility

Once an order has shipped, The Glitter Garden is not responsible for delays, lost packages, or damage caused by the shipping carrier. Please ensure your shipping address is correct at checkout.

Agreement to Policy

By completing a purchase with The Glitter Garden, you acknowledge and agree to this Shipping & Refund Policy.

Thank you for supporting our small business 🩷

If you have any questions about shipping or policies, please don’t hesitate to contact us — we’re always happy to help.